DEFINITION:CCM Broken Stick Warranty: A warranty provided by CCM, a leading ice hockey equipment manufacturer, that covers certain damages and defects related to hockey sticks.
FAQs:
1. What does the CCM Broken Stick Warranty cover?
The CCM Broken Stick Warranty covers manufacturing defects and material flaws that result in the stick breaking or becoming unusable during normal play.
2. How long does the warranty last?
CCM offers a 30-day warranty for their sticks, starting from the date of purchase. This warranty period allows customers to report any issues they encounter with their stick within this timeframe.
3. How can I claim the CCM Broken Stick Warranty?
To claim the CCM Broken Stick Warranty, you have to contact the retailer or CCM directly and provide proof of purchase. They will guide you through the process and provide instructions on returning the broken stick.
4. Does the warranty cover sticks that have been damaged intentionally or through misuse?
No, the CCM Broken Stick Warranty does not cover sticks that have been intentionally damaged or misused, such as by slamming them against the boards in frustration or hitting them against other equipment.
5. Are there any limitations to the warranty?
Yes, the CCM Broken Stick Warranty only covers sticks purchased from authorized retailers. Additionally, any modifications, repairs, or alterations made to the stick by anyone other than CCM can void the warranty.
6. How long does it take to receive a replacement stick under the warranty?
Once the defective stick is returned and verified, CCM usually aims to provide a replacement stick within a reasonable timeframe. However, the exact duration may vary based on factors like shipping and stock availability.
7. Do I have to pay for shipping when returning a broken stick?
The cost of returning the broken stick for warranty evaluation and receiving the replacement stick may vary depending on your location and the retailer’s policies. It is best to check with the retailer or CCM directly for specific shipping details.
